Frequently Asked Questions About Rooftops

You Asked The Questions, We Give the Answers
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What roof-cleaning alternatives do you offer?

There are two methods The Home Pros can choose from to clean your roof: pressurized water and air cleaning or pressurized air cleaning. Both processes are preformed on all types of roofing surfaces.

Which method we use is determined by the age and the condition of your roof, and the judgment of our inspector along with a final determination by the actual service personnel doing this work for you.

Pressurized water and air cleaning is the best and most effective cleaning solution for a healthy roof. It strips all the moss, debris, and surface age from your roof. We change the pressure settings along with the water volume settings to accommodate your roof’s specific needs.

Along with your roof, we also clean your gutters, downspouts, roof vents, valleys, flashing, moldings, skylights, and accessible chimney exterior.

High pressure air cleaning is used mainly to remove heavy or loose debris from the roof system with the least amount of effort. Air cleaning only gives your roof system a temporary measure of relief only; it will slowly return back to its former state if you do not take additional measures, such as landscape trimming and moss deterrents, to counteract this.

Why is my skylight leaking?
There are a number of possible causes for a skylight leak: insufficient top flashing, improperly manufactured curb flashings without the proper breaks, deterioration of inner seals, and insufficient fasteners to name a few. Before making any assumptions or repair attempts, it is important to have a qualified professional identify the exact cause of the problem. Correct identification ensures the correct repairs will be done.
My flashings are leaking
Animal damage is one of the most common repairs we come up against. Fury, cute and seemingly cuddly maybe, however this area of infestation or damage is easily remedied by a professional and should under NO circumstances be attempted by anyone other than a professional. The possibility of receiving heinous bite wounds followed with an excruciating set of 7 rabies shots over some months should hopefully encourage the home owner to call the pros first.
I have wildlife in my attic / damage
Animal damage is one of the most common repairs we come up against. Fury, cute and seemingly cuddly maybe, however this area of infestation or damage is easily remedied by a professional and should under NO circumstances be attempted by anyone other than a professional. The possibility of receiving heinous bite wounds followed with an excruciating set of 7 rabies shots over some months should hopefully encourage the home owner to call the pros first.
I see shingles missing

If you have shingles missing there are several common cause and effects. I.e. high winds in excess of 70 km will void the warranty of most mineral surface roof systems causing shingles to break off and often land around your home or in your gutter system. In areas where the roof system has excessive wear such as your ridge caps at the peak of the roof it is common for shingles to deteriorate faster than on flat field areas and as such break off. Another of the most common causes for broken shingles is your local handyman/gutter cleaner. Even though his heart may be in the right place, due to lack of roofing experience often unnecessary wear damage is caused and left for the next guy who comes along to point out. Your roof is called a system for a reason. It is designed not only to keep moisture out but to help regulate and ventilate the complete house as well. If it is broken it requires repair immediately.

In the case of seeing air space through a cedar roof system, it is common in old construction/installation with newer installation rows of tar paper are set down on each layer of shake installation thus preventing direct sight air space. There are several methods in which to repair this such as re-shingling excessive areas and/or use of baked enamel steel shims. Have a qualified professional attend and solve the problem then repair once.

Do I need more vents on my roof; (my attic is wet and musty)?
Roof ventilation is an area of the roof system that is vastly important to helping your home stay acclimatized and for extending the lifetime of your roof system. There are several different types of roof ventilation systems, both mechanical and non-mechanical and with qualified ventilation professional doing the installations you can maximize on positive airflow effect. It is important before making any assumptions and/or repair attempts to have a qualified professional attend and solve the problem first then repair once.
I have water coming through my light and/or coming down the wall

Water once penetrated through the roof system and/or condensation build-up will follow the course of least resistance. Pooling in the attic and draining down through light fixtures or interior walls, the course of least resistance. Due to the many different textures and designs of interior wall and ceiling surfaces, not to mention vapor barriers and ventilation systems, there are many different causes and solutions for water coming through light fixtures in the ceiling or down walls other than a simple roof leak.

This is definitely one of the most critical areas for having a professional work with you to solve the problem as it may often require multiple repairs in order to permanently solve the problem.

Water is holding on my roof in the summer and snow in the winter
All flat roof systems can be designed prior to installation to have a slope board system manufactured and installed specific to the job thus eliminating water from holding or standing on the roof system, however in cases where there is no slope board installation prior to cover installation you can install variable roof-top pumps and/or scuppers (drains) and/or build up the existing roof system as secondary measures. In most cases if the original installation is strong enough in material and quality installation a little standing water holding on the roof system is generally not a problem, i.e. ½ in. or less. Removing snow from your roof system is recommended only if the level is in excess of 12 in. and only by a roof professional so as to help minimize concurrent damage.
I have moss on my roof

Your durroid shingle expands as it heats up during the day and contracts at night when it’s cooler. Your roof also swells when it rains and shrinks when it’s dry. So on a daily or seasonal basis your roof absorbs a lot of natural abuse – expanding and contracting. If your roof is prevented from openly drying out, it will just wear out! For example: If your home is near trees, the debris from those trees will settle on your roof, blanketing it and acting as a sponge collecting all of that moisture as it sits – setting the stage for moss infestation. It is imperative to keep moss development under control on your roof system. Better to have had none at all then to pay the price of early roof replacement.

A little bit of maintenance can go a long way in helping your roof system achieve its full life expectancy, and possibly beyond.

Repairing and Maintaining Homes in the Lower Mainland for 30 Years

The Home Pros is a proud contributor in the 12 Lower Mainland communities that it serves, from West Vancouver to the Tri-Cities, and from Vancouver to White Rock. Our business experience in British Columbia spans over 30 years. Our growth in the industry has not been fast; rather, we developed over time, primarily through the generosity and kindness of repeat customers and their willingness to recommend and refer us over and over again.

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